Central to their vision of enhancing the user interface and delivery is the new Bonito App
Having transformed over 8,000 houses into lifestyle havens, Bonito Designs has redefined the rulebook of the interior design industry. Now, the sole ISO certified interior design brand in India is transitioning from a personalised design firm to a large multi-city organisation. In line with their Vision 2026, they are redefining industry norms with innovative products and Personalised Design Service On A Scale (SOAS), driven by modern technologies and a robust customer-centric approach.
Bonito’s foray into proprietary tech solutions marks the beginning of an enhanced customer experience. Among the most innovative solutions in interior design today is the real-time design and execution capability, bringing dreams to life. Their latest breakthrough, the ‘One Design Platform’, captures consumer insights and aspirations, utilising data science and predictive modelling to craft interior designs aligned perfectly with individual preferences and lifestyles. Guided by the design principles of ace interior designers Gauri Khan and Manish Malhotra, this platform ensures visually stunning creations that resonate with the customer’s personal style.
Optimised for budget, style, and type of home, this proprietary tech platform guarantees a deep understanding of the customer’s psyche, delivering personalised design solutions from the first interaction, marking a new era in Bonito’s journey to become the largest player in India within the next three years.
App-solutely Transformative
Central to their vision of enhancing the user interface and delivery is the new Bonito App. From end-to-end journey facilitation to real-time updates, the app prioritises seamless customer experience, transparency, and convenience. Additionally, the platform’s predictive modelling offers similar product suggestions based on the user’s unique design requirements and behaviour, allowing for upselling and increasing average ARPU (Average Revenue Per User).
Understanding that the path to creating a dream home is as important as the final result, Bonito Designs is reimagining the entire customer journey, making it not just a process but a memorable experience.
Their customer-centric approach is receiving a futuristic makeover, ensuring that every customer’s experience is as extraordinary as the spaces they design. Bonito’s new digital tools enable customers to see, feel, and enhance their designs, ensuring the final product is exactly as envisioned.
In charting this new course, Bonito Designs, India’s Foremost Celebrity Interior Design House, reaffirms its position at the vanguard of the interior design industry. Their commitment extends beyond designing homes; it's about creating experiences, memories, and legacies. As they innovate and evolve, they invite everyone to be part of this thrilling journey.
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